FAQs
General Park Information
When are you open for the 2026 season?
We open May 22, 2026, for the summer season! We’re open daily from 10am to 7pm, with last entry at 6pm.
Always check our website and social media for weather-related closures!
What are park prices?
Daily tickets grant admission for one person for a day. Season passes give unlimited park access for the entire season.
Day Tickets:
- Combo ticket (both parks): $25.99
- Walk-thru park only: $19.99
- Drive-thru safari only: $19.99
Season Passes:
- Combo Pass: $125
- Walk-thru park only pass: $75
- Drive-thru safari only pass: $75
Do kids get free admission?
Yes! Children ages 2 and under are free for both the walk-thru park and the safari park. Once your child turns 3 years old, they’ll need a ticket or pass for entry.
Where are you located?
Our address is 7850 14 Mile Road NE, Cedar Springs, MI 49319. We are located approximately 20 minutes north of Grand Rapids and 5 miles east of US-131 (Exit 101).
Do you accept credit cards?
Yes, we accept all major credit cards. Please note there is a $5.00 minimum for all credit card transactions. We do not accept personal checks.
What is your rain policy?
We are an outdoor facility and operate rain or shine! If it begins to rain after you arrive, you are welcome to wait it out in your car, one of our exhibit buildings, or under a pavilion. However, in the event of severe weather (lightning or high winds), we may close the park for safety (yours and our animals). We do not offer refunds or rain checks for weather.
Always check our website and social media for weather closure announcements!
Animal Interaction & Safety
Can we feed the animals?
Yes! Interaction is what we are all about. However, for the health and safety of our animals, you may only use feed purchased at our park. Outside food can be dangerous to our residents’ strictly monitored diets.
Are pets or service animals allowed?
To ensure the safety of our resident animals and yours, no outside animals of any kind are permitted on the property, including inside vehicles for the drive-thru park. This includes service animals, as their presence can cause significant stress or defensive behavior in our wildlife.
For more information about service animals, please review our park rules page.
What should we wear?
We recommend comfortable, closed-toe walking shoes. You will be walking on a variety of surfaces, including pavement and gravel. Don’t forget sunscreen and hats for sunny Michigan afternoons!
The Drive-Thru Safari
Can we ride in the back of a pickup truck?
For safety reasons, all guests must remain inside the cab of the vehicle with seatbelts fastened. No one is permitted to ride in the bed of a pickup truck.
What are the vehicle requirements?
- Max Height: 9 feet.
- Restrictions: No motorcycles, buses, trailers, convertibles with the top down, or Jeeps with doors/tops removed.
- Windows: Must be either all the way UP or all the way DOWN.
Are there specific rules for the Bear Enclosure?
Yes. When entering the bear area, all vehicle doors must be locked and windows must be completely rolled up. No feeding is allowed in the bear section under any circumstances.
Food & Facilities
Can we bring our own food?
Outside food is only allowed for pre-approved birthday parties and school groups. We have food available for purchase on-site, snacks you can grab, delicious homemade ice cream, and occasionally food trucks to keep you fed and energized for a day at Deer Tracks.
Do you have a place to eat on-site?
Yes! We have several picnic areas available. Plus, our Homemade Ice Cream Shop is located in the main building for treats, shakes, and sundaes.
Is the park wheelchair accessible?
Our Walk-Through Animal Park features paved pathways, making it accessible for strollers and wheelchairs. Please note that we do not offer wheelchair or stroller rentals on-site, so please bring your own.